Wednesday, June 5, 2013

Pain Managment Doctors Louisville Ky

Christopher L Nelson, MD This site may contain copyrighted (© ) material. Such material is made available to advance understanding of ecological, political, human rights, economic, democracy, scientific, moral, ethical, and social justice issues. This constitutes a 'fair use' of any such copyrighted material as provided for in section 107 of the US Copyright Law. In accordance with Title 17 U.S.C. Section 107, this material is distributed for analysis, commentary, educational and intellectual purposes. In some cases comedy and parody have been recognized as fair use. For more information please visit: http://www.law.cornell.edu/uscode/text/17/107

 

 

 

 

 

 

 

 


Mar 8, 2013, 12:00am EST                                                                                                                                  Male, Age 41, University Of Kentucky College Of Medicine

Most memorable job experience: Nelson remembers a Fort Knox soldier treated at his office who was able to walk after enduring more than eight months of pain and difficulty.                                                                                                                   Toughest job in health care today: “It is always difficult seeing people every day who suffer in so much pain just to accomplish normal daily activities. I believe that every person is entitled to live a quality and productive lifestyle despite what health challenges they may face.”                                                                                                               What he would change about the health care industry: Nelson thinks everyone should have the access and right to quality and competent health care without restrictions from outside entities. Why he chose his career: Nelson was motivated to go into health care and specifically into the area of pain management after seeing many of his loved ones diagnosed and struggle with their own health challenges, with limited options for relief.
Hometown: Louisville
Off-job interests: Photography, church activities, sports
How he stays in shape: Water exercise and a healthy diet

This Business is not BBB accredited
Failure to respond to 2 complaints filed against business

1/14/2013 Complaint: A request was sent to Bluegrass Pain Consultants at the beginning of October requesting a copy of complete records as well as an itemized billing statement. Understanding physician offices are extremely busy and can get behind in processing medical records I waited until December to contact the office about this issue. I contacted the office on December 19, 2012 and left a message with the answering service since you cannot contact the office directly and never received a return phone call. I contacted the office twice again on December 27, 2012 and still no return phone call. This is not the first time I have had this issue with this office. I had to contact them numerous times about the fact that they were holding my claim and about to miss the timely filing deadline for my insurance, which would leave me responsible for the entire bill, before they returned my phone call and submitted my claims. The customer service and complete disregard to patient care or satisfaction is frightening. Clearly this office has a complete lack of compassion for patients. The office is staffed extremely well and there is no reason why phone calls shouldn't be returned or why a medical records request shouldn't be completed after almost three months.
Desired Settlement: I would like a phone call from the office manager immediately. I want to know why the office simply does not care about patients and why my requests have not been processed after almost 90 days. I need my medical records and billing statement request processed immediately. Every day that passes in which I do not receive a phone call and/or my request is not processed I will be filing a complaint.


2/26/2013  Complaint: My mother is a patient of Bluegrass Pain Consultants - medication management only. ******* *****. Springs office. She has dementia, so I do the calling and scheduling for her. She has an appointment on February 7, 2013 @8:40 AM. My mother absolutely does not want to go that early, so, on Feb. 5th, I called @ 8:19 AM to change the time and/or day. I called again in the afternoon. No one returned my call. They use a call center and calls and requests are forwarded to the appropriate office. This appointment is a 2 week follow up with a nurse practitioner because Mom's meds were changed a bit. Because I had not received a return call, I called again on Feb 6th at 8:22 AM to change the appointment time and/or day. I got the same response, plus, I was told that their is no guarantee that the call will be returned same day or even the next day. WHAT???? This is a doctor's office!! At 8:50 Am on the 6th, I received a call reminding my Mom of her appointment the next day. I told her I needed to change it, so she put me through to the front office. I got voice mail and left my message. I was so very angry by this point. As of 9:55 AM, no call has been returned. I called once again at 9:02 Am to cancel the appointment and I told the person at the call center I need to reschedule and I need a call back. We had better not be charged for the visit because I called 20 minutes too late to be a full 24 hours. This is absolutely reprehensible! It is impossible to speak to the office directly. I have never had an experience like this with any doctor's office. Ever.
Desired Settlement: I want this office to return my calls the same day I call. I want this office to take calls directly. I want this office to consider the patient and the person on the phone over money!! Their practice is way too large and unmanageable, if they cannot do this.


This Business is not BBB accredited

On a scale of A+ to F   F

 Nice Guy     Updated on 10/18/12


 I am only giving two stars because I actually like Dr. Young. If I could give zero stars for the rest of the staff I would. After receiving my first injection, I was sent home with no meds. After about 12 hours I was in the worst pain i can ever remember feeling. Called the next day and was told someone would call me. 3 days go by, no call. I called back on the fourth day, (still in sever pain) finally was able to get something for pain. Went for a checkup almost 3 months later, Dr asked if I needed any refills on my meds, I did not but she said when I do, just call in and they will contact the pharmacy... Sounds great. So after second injection I absolutely needed that refill, we this time it took a full week of calling before anything was accomplished. At the time of my second injection, I was not given any notice of when my next appointment would be. About a month ago (3 months after my second injection, I get a phone cal reminding me of an appointment that I was not aware of. I explained I could not leave work on such short notice. Was told someone would call me right back to reschedule. Never called... I called after day 4 asking for a return call. One week later, no luck. Two weeks later, no luck. Three weeks later, no luck... On the forth I went into the office to make the appointment in person. At this time i was told that the next available time was more that 2 months away. But I was told that they would again have my meds refilled since it would be so long before I could get back in. Fine.... 4 days later go to the pharmacy to pick up supposed meds, and the Dr s office never called. I called back to the office to ask why, they said they would that day. Never happened, called back today and was told that I did not show up to my original appointment which I did not make and asked to reschedule so that ment they could not refill anything..... This staff and answering service are a joke! I think there is zero communication between the two. I would chose somewhere else if you are looking into this place, I wish I would have read info like this before I started there. Also I go for nerve block shots, not because I want pills, so save you comments.

 Shannon   10/18/12
Dr. Young has moved on.....I wonder why!


The doctor associated with Bluegrass Pain Consultants need to be avoided. They run a pill mill. They do not show respect to their patients. They get away with this behavior because the system makes it hard to change physicians. The pain clinics have actually formed a bit of a monopoly. It is very difficult to get a doctor to refer you to another. They know that so they know they can abuse you. If you complain or insist on better treatment, you may get a check off list in the mail where it checks off your infraction and dismisses you from their patient list. Honestly, they have a check list so they must do this often. They proved to me that they were basically incompetent and that they get away with it. Do yourself a favor and do not start with this clinic. Your wait will be hours. They will not give you the medical information you need. Do not start with this practice, please! I do not want anyone else treated as I have been.       9/25/12


I COULDN'T HAVE HAD A WORSE TIME IF I WENT TO A DENTIST AND HAD A ROOT CANAL WITH NO ANESTHESIA WHILE WALKING THROUGH HELL WITH SATAN GOUGING MY ASS WITH A PITCH FORK !! — posted on April 3, 2013

They herd cattle, not treat people. The persons answering the phone are almost robots. They literally pick up the line and say "first name. Last name. Phone #. Doctor. Campus. Problem." That's it. If you try and interrupt them to actually have a polite conversation, forget it. Absolutely not enough time with PA. They have no interest in actually trying to solve any problems. They just want to do injections and spinal cord stimulators (which is where they get all their money). They hate answering questions, and never look you in the eye when you are speaking;just writing in the chart. And forget about them actually looking at your spine or heavens forbid, touch it! posted on February 27, 2013

If you want to be treated with dignity and respect, go elsewhere! — posted on January 7, 2013

Poor is and understatement for this doctor and his staff. No return phone calls sent me into their office. What was said to me by him was absolutely unprofessional and downright NASTY! They told a complete lie about me acting "all crazy" to cover for their mistake, and I was terminated as a patient because of it. The first time it was; x-rays/MRI's never were scheduled this last time after repeated calls to the office concerning this. In and out--felt like I was in a fast food drive-through. MRI's and x-rays were never even scheduled. Was told he couldn't help me and that I wasn't going to get any better. If that was the case I should have been told that on my appointment and no more tests would have been asked for . After my last "visit" I have absolutely nothing at all to say positive about this doctor and his staff.

Rude staff and only seen the doctor 1 time in over 2years . They want everyone to get spinal injections even if they don't want to. If you don't you eventually get kicked out! And believe me they will find a way to kick you out. When I meet the doctor the one time he was rude to me. Asked if I liked cats or dogs I said dogs! He said I hate dogs ! I would not recommend this place you call them and get no return call for days they take a message. And ask your name, fob and then day they will call you back it can take up  |  show details

by Andy R on Apr 17th, 2013

Rude unprofessional they won't help you and the doc is hard to talk to!! Please do yourself a favor and don't go here ! All they won't is for everyone to get spinal injections that the doc makes $5000 per person. Rude unprofessional they won't help you and the doc is hard to talk to!! Please do yourself a favor and don't go here ! All they won't is for everyone to get spinal injections that the doc makes $5000 per person.

 by CRoberts on Mar 26th, 2013

I have had an overall good experience with Dr. Nelson and his staff. What people need to understand is that with the nature of the practice, there are going to be longer waits and less flexibility with appointments and scheduling. House bill 1 and people who have abused the system are also flooding pain management practices with patients who truly could be managed in primary care, but PCP's are too scared to manage chronic pain anymore (and there are many PCP's very capable of this). His staff has always been very friendly, and I have not had any real issues getting treatment I need. I am someone who wants to use multiple approaches to manage my condition, and not just rely on medication alone. I felt I should speak up for the practice, they are like everyone else working in healthcare these days, stressed and overworked with little appreciation by the public.

 Mar 21st, 2013

This has got to be one of the worst places anyone can go for pain. The clinic is nice but the staff and even most of the Nurse practitioners are terrible. There is no bedside manor and they don't want to hear you or listen to what you have to say. They act as if they are back in the hood. There is no professionalism there at all. I only have one question how does one doctor see over 800 patients. I have never met him or even talked to him. I don't even know what he looks like. If you want a pill that is where to go but that is all they are good for. Oh and I have even gotten shots in the wrong area because they will not read an MRI and they DO NOT listen to surgeons or any other doctors that treat you. I will be researching other doctors to see where I might be able to go.

Nov 21st, 2012

His office could be the biggest trainwreck and most unorganized mess I have encountered in 15 yrs in the healthcare industry. If you need to confirm and appointment or change something you must go to the office. They will not not return phone calls. They scheduled me for 3 procedures that my wife had to rearrange her schedule to drive me to...only to be told that I had made a mistake and I was not having a procedure that day. His old partner (Dr Young) was great but theres a reason Dr Young left. This place is a trainwreck and if you have any other options avoid this place like the plague.


 CONSIDERING DR NELSON?.....RUN  

Nov 10th, 2012

I have been a patient of Dr Nelson for 3 years & seen him 4 times....1. first visit really liked him. 2. ask to see him 3. visited me in the hospital when have pump test 4. got chewed out because I took medication like his assistant told me to & he would not hear my side of the story. He wanted me to get a pump earlier in my visits but I wasn't ready for that. I decided to go with it in April 2011. That was the smarted thing I did. Anytime I try to call the office I would get the answering service or I would dial an ext that his assistant gave me. Dr Nelson lied to me because he said that I should never be in pain that he would take care of that. In May I told Nicole that my pump was not work correctly because I was in more pain. She assured me that it was that I was doing more but I wasn't. I was only taking 10mg of Oxycotin with my pump, I was almost there. In June the pain was worse so they had an MRI done at Highfield MRI. The next week I was told I need a more intese MRI because they couldn't see what was going on for sure. I was then told that either the cath had come out of the spinal canal or there was a crenk in the tube. They could have to revise it but Dr Nelson didn't do surgery any more (I would love to know why) but Dr Young is in the practice now & he will do it. They finally got me in to see Dr young. My appt was for 8:00 but I wasn't able to make that appt so I called to change it to the afternoon. After I went back to get ready to see the Dr I was told that "he didn't see new patients in the afternoon, that is why I made you appt for 8." When I called to reschedule I was never told that & surely they could see I was a new patient to him. She was very very rude to me. She tried to trick me up trying to put words in my mouth. She was in a hurry & didn't want to bother with me. Ever since I took the meds like Nicole told me to I have been treated like a drug user & I am far from that. I have begged to get off this stuff because I am so scared of it. I made another appt for I think the next week or two & when I was called back I was told that he was leaving the practice & Dr Nelson would have to do the surgery. Because of the pain I was in Dr Nelson put me on 120mg of Oxycotin per day. I told them it was hurting my stomach so they cut it in half. That wasn't helping much so they gave me some break through meds of 10mg of Oxycodone to take in between. Nelson's office said they were trying to find me a dr. I know I am damaged goods & no one wants another persons mistakes. I have called & called to see when I was going to another dr but of course no return call. Finally they said that Dr Unick was going to take me & waiting for an appt. I called & called again. They finally said that he decided not to take me & they were looking for another. I called for my MRI records & when they came it said that they couldn't see the tip but it could be behind a screw a CT Scan would be helpful to find it. Was that mentioned by Bluegrass? NO. I decided to help the office out because they were taking forever. I reached a dr that said if I got my records to them he could let me know by that afternoon if he would take me. I let a message of course to tell them to send my records to Dr Nair. Amazingly the next day I get a call. Dr Unick decided to take me now. Did I want my records sent to Nair or Unick? I told them I didn't know either dr so which ever he wanted to. They said they were waiting on an appt with Unick. Later I called to tell them I wanted my records for myself. I called every day except Thurs. I needed a new script also. I would pick them up on Fri to call & say it's ok. I know they are closed on Fri but I had picked up scripts before. I drove 42 miles on way & they were closed. I left a message if they would have returned my call I would have known. I would be in on Mon to get the scripts & records to call me. I even sent a fax on Mon that I was leaving work at 4:00 to call & let me know. I received a call about 5:30 at home saying the scrips were ready. I ask about the records but she said she wasn't done because I had 3 folders. I understood. Bobbie said that she had sent my records to Unick Fri. Wasn't that suppose to be done a while back? I ask if they would be done on Thurs? She said they should so my husband drove 42 miles to get the scripts & records but guess what, they weren't finished with the records. I ask Bobbie when I spoke to her on Mon evening if I had done anything to the office because they were treating me like a drugey? She said that they are just so busy because they are growing so fast. If a Dr is growing so big that he can't take care of his patients then he doesn't need a big practice. I feel there is something that was said. I went to Unick & I really like him. He ask if they put saline in my pump. NO! He would only have to replace the tubing but now they whole pump. How smart is that for people who work with pumps? They are to call when my records are completed but my husband said, "you're going to call me like the lady was going to call me 2 weeks ago?" I have so much more to write but you get the picture. I do not recommend that office for even a snake & I despise snakes. Oh, snakes wouldn't need to go to Bluegrass because it may get mixed up with the rest. I don't know if I am allowed to put my name but I would be proud to put my name ....Cindy P'Pool, Brooks KY

His physician assist spoked to him and she tells me nothing he can offer and refers me to another pain clinic  |


 Aug 28th, 2012

I was grossly disappointed in Dr Nelson today during a so called new patient appointment. I was seen by his physician assistant. After explaining to her in great detail of my RSD that has spread to right side of body, she left the room and told me Dr. Nelson would be in to see me. Then she returned and told me she spoked to Dr. Nelson and he said their is noting he can offer me, gave me an handout of OTHER pain doctors and therapist. She told me the pain I have had in my leg since Feb could be a blood clot, may benefit from a block by OTHER pain doctors, not interested in seeing me back, totally brushed me off WITHOUT seeing me. I told the physician assist that Dr. Loeb (ortho) and Dr. Kirkpatrick (RSD Institute who dx me) thought I would benefit from a block. They did not care about me. I am an RN and know anoumously amount of wrongs that happened today. Expected reasoning: injury at work, a workers comp, now passport because I have not worked since injury, or as poor reviews which I should have not approached to see me but I researched Dr. Nelson and he has great knowledge of RSD knowing thats hard to find after seeing two neurologist who stated RSD does not spread, obviously old text book. In conclusion, perhap, I was not a canidate for his spinal stim pump for his research as evidence by two charts on receptionist desk marked "pump" on the front of the chart as many reviews support my findings. No I do not take narcortics which does not help nerve pain. I just take neurontin. Dr. Nelson: I am grossly disappointed in your non bedside manners who could not even put head in my room. Obviously you dont care about your fellowshiping with Dr "W", well know RSD researcher, who you claim you worked. Please remove that part out of your website bib of yourself, it is misleading. My suggest to new patient who has hit bottom low and looking for help, seek elsewhere. Ison


  Adds misery to your misery

Jul 17th, 2012

I have been in pain ever second of every day since, 7 1/2 years ago (age 43) I had a brain aneurysm rupture & 3 strokes. In 6 years of going to Dr. Nelson I have seen him one time. The staff is very condescending & couldn't care less about the patients! In the last two weeks I have called 7 times (answering service are the only ones you ever can talk to) no return phone call! I have been on 2 class 2 narcotics since my brain injuries and they have put me thru withdrawal, cold turkey,3 times so far! ,the medical assistant said that I put myself in that precarious position! I have found a different Doctor & have very high hopes but I won't have enough meds to make it to my appointment & Dr. Nelson's staff won't even return my calls!


   Wish Staff was nicer.

May 30th, 2012

Wish staff was nicer,and i wish they would explain the rules a little better.Also you have to sign a contract.Im cool with that but, after goign more than a year you can forget some things on the contract and not mran too.I think they should have us resign our contracts and explain the rules every six months.Its hard to know what we can do and what we cant,who we can see and who we cant and also other medication.I would not get the same medication that he gives me but, if im taking pain meds and i sometimes take a nerve pill do i have to call them and tell them?Do i wait until my next appt?Do i say sometimes i take 3 nerve pills a month and sometimes i take none a month it just depends on if i have a panic attack?I mean really.I just get confussed on the rules i dont want to break them.

  Methadone

This Dr got me hooked on methadone and when I had the audacity to request a medication change because my stomach was all torn up, he threw me out of his office. I had been a patient of his for over 2 years and thought it was a reasonable request. He apparently thought I was questioning his authority and wouldn't even discuss my concerns with me. Thank God for my GP , who worked with me through methadone withdrawal - otherwise, I probably would have lost my job & my home. Nobody should have to go through that because of a DR's ego.


Mar 30th, 2012

The most self centered egotistical jerk I have ever met, he is so full of himself he told me he was the best in the city there was no one like him.

  Terrible

 Feb 12th, 2012

This doctor is horrible, he is so rude, waited close to fours hours. He was just nasty, cut you off in the middle of sentence was combative with my husband. I'm back to work full time and I have a doctor who listens and shows a little compassion. My question is why are people commenting that anyone on here is just looking for pills. There are far more negative comments on here that are in regards to his rudeness and time of wait, so what does that have to do with being pill heads.This doctor had an anger problem and he needs to be evaluated and I strongly agree with the previous post that he writes his own prescriptions because I thought the exact same thing. Just because we want a nice doctor who listens and does not act like a jerk does not mean we are all pill heads.

 Nice man!!

Jan 26th, 2012

Runs a legit practice-- had no issue gettIng appointment. If you are looking for a cash pill mill go somewhere else!

 THANK YOU Dr. Nelson! (And Staff) 

Jan 20th, 2012
I was in an accident that involved a moped and a truck...I was on the moped. I felt as if I was crunched up and unable to move ANY part of my body. I was also Very scared as I have never been to a Pain Mgt. place before and never had injections. Lucky for me,they worked! I've heard they don't work for everyone so it's a decision one has to make. I am walking and can actually move my body now. As far as recommending injections,it's a self decision. I'm glad I did. I still have a lot of pain as I was hit from behind and landed on back and head(no helmet). Hope to one day to be at least 90% better,I'd be HAPPY with that. Thank you Dr. Nelson and Staff
Tired of drug seekers
 Dec 12th, 2011
Hi I am reading these comments and I must say these people are crazy!! I have been a patient of Dr. Nelsons for about 5 years and he is most caring and compassionate doctor. when I went to him I was on so many pills i was still hurting and didnt know why i was taking them and i could barely get out of bed.when i went to him he was upfront and honest and told me these pills were doing more harm than good. he gave me some procedures and adjusted my meds. i now work full time and can have a social life.i owe it all to him! those of you complaining are probably pills heads and are mad because he won't give them and he tells you like it is.

momof5  
Dec 4th, 2011
This doctor was very rude. He seems to have that god like complex some doctors seems to acquire over their careers. The office staff are very unhelpful, and they never return your calls. You can not get a staff member on the phone when you call and must leave a message with an answering service even during the daytime hours. They are closed on Fridays which can be an issue if you need medication and not able to get a return phone call in a full week. The Doctor is very judgemental and thinks he knows everything and doesn't allow your family to be a part of your health care. He is nasty to your spouse and then demands them to be respectful to him or he will discontinue to see the patient. He said to my husband that he (my husband) needs him that he (the doctor) doesn't need him....my husband has a medical device that is implanted and he can and will become ill if a Dr. does not service this and he knew this and still acted in this way......I WOULD NEVER RECOMMEND THIS DOCTOR TO ANYONE not even my worst enemy!!!!! People are not bad for needing the help of medication when they injure themselves and should never be treated as if they are. If you need a doctor following a serious injury then please make your recovery easier for you and your family and find a doctor that has a heart and the ability to uphold his medical creed

 Scared

Nov 7th, 2011

After two hours of waiting, I walked out. The nurse caught me right before I left and said he was ready to see me. Definitely thinks he's all that and more. Plays games, it seems. My first thought was that he was writing his own prescriptions. I have a procedure tomorrow and I'm scared after reading all this. If he's over an hour late, I'm leaving. If his hands shake or he's rude, I'm out of there. Scary. Oh, like everybody else, I call and leave messages and nobody calls me back. I think the staff takes on the personality of the doctor. I can't believe what I have read; that he yells at people. It stuns me. My only hope is that he's right on his diagnose. After 3 years of searching for an answer to my pain, he comes up with something. I pray it goes well tomorrow.


 
HE'S HERDING CATTLE, NOT TREATING PAIN!

Oct 17th, 2011

Initially I was impressed with his intelligence and excited to see a doctor that might be of help to me. Unfortunately, I've only seen him 2x in almost 2 yrs, and see PAs instead, and 3 different ones at that. They seem to not communicate with one another or even take/read their own office notes. I wait in his office for 3 hrs, to be seen for 10 minutes. The staff was pushing me to have a spinal cord stimulator put in, because he is doing research on it; when I refused over and over, they stated there were no other options for me besides oxycontin. I'm smart enough to know that isn't the case. I'm so frustrated with his office that I have to find another doctor who will listen and won't have me wait so long to be seen. I assumed pain mgmt doctors would understand that chronic pain pts. can't sit in a waiting room indefinitely...we're in pain! Please save yourself time and money and find another doctor to see! 

Sep 29th, 2011

The Worst I"ve ever seen in 50 yrs. Had to wait almost 4 hrs in an exam rm. that was dirty, black dirt in corners, splatter marks on walls, and no ventalation. After 2 hrs nurse came in and I asked for water(I started feeling sick along with back pain). She gave me 2 oz. of water. 2 hrs later Nelson comes in and within 15 seconds, refused to help me. He didn't know why I was there and when I asked him if he knew why I was there, he became irate and walked out. His head nurse was rude as culd be. NEVER go there. He acts crazy, Quack!


 
Impossible to get thru to staff via telephone

 Sep 12th, 2011
I was written a prescription during my August 22, 2011 appointment. I was due to turn this prescription into the pharmacy on September 2, 2011 which I did. The insurance company required a routine PA in order to fill the quantity prescribed. I tried, in vain, to reach the office and at this point it has been 10 days and the office has continued to give me NO response to in excess of 30 messages left. They have not contacted my insurance company or my pharmacy. They will not return my calls and the medication specifically states that it should not be discontinued cold turkey. I have a disease that causes chronic pain and am also on chemotherapy. I am in such physical and emotional distress having no pain relief, and it leaves me feeling totally helpless not being able to talk to anyone but the answering service, who can't answer anything or help with anything. I will definately be looking for a different doctor

 Where are you

Jun 13th, 2011

The overall experience is ok, but it seems that the doctor has taken on too many patients. I have only seen Dr. Nelson one time. I always see the assistants and tey say I need medicines, but I struggle every month to get my meds filled on the right day. Also, when you call, the office staff is VERY rude if you try to find anything out about their mistakes even when you are nice. They were great until they moved.



Mar 30th, 2011

very cocky and sure of himself...too sure. doesnt really listen to patient. Did meds, injections physical therapy..everything asked of me to help my problem...everything did help to an extent, but when I realized I was going to have to quit my job that I loved (I'm an RN) because of my problem, I was upset and tearful...he got mad at me and told me I was acting like someone died!! I responded that, "yes, my job I've had for years and i love 'died'" His wife who was PA with him rolled her eyes at him and he agreed with her. He was very short with me after that.He left that practice with no notice to his partner (that's real professional to your partner and patients) I was relieved to not see him again and instead stayed with his partner, who I liked better. But it was always a day long process...wait time in waiting room is hours and then in exam room forever. PA comes in to ask questions, write out rx and then dr comes in for 2-3 min. THEN wait for schedule gal to schedule next appt..when she feels like it.....what a hassle. dont go there anymore!

Mar 18th, 2011

Tries to make as much money off a procedure as possible. I did not need anesthesia charges or unnecessary office visits.

DR. Nelson is a crook
Mar 16th, 2011

He made me take all these pain killers and do all injections. And when I told him that the injections he is giving me isn't working and when I told him I didn't want to take the injections any more, He kicked me out and said don't come back. NO MEDS WITH NO REASON AND after two years of service. He said he ain't making no money off of giving me meds, but he makes $3500-$4000.dollars off of every injections.....


 
  Legend in HIS Own Mind!!

by Dylan S on Feb 1st, 2011
This doctor thinks that he is the best thing that ever walked. God complex! He only talks and doesn't listen. Never once asked about me, only TOLD me about him!His office staff does not follow up at all. The entire visit was a complete waste of time for me and my wife!Do NOT see this guy unless you just love your pain!

 
  Great doctor if you have time to burn  

Jan 25th, 2011
Dr. Nelson has a great bedside manner. Its just frustrating to have to wait hours at each appointment.

  

 I Wish I'd Met Him 20 Years Ago!

by John on Oct 29th, 2008

Dr. Nelson (and staff) essentially gave me my life back. 20 years of pain meds had turned me into dependent, tolerant WorkZombie. My social, professional & personal lives all suffered until I FINALLY took the suggestion of my family doctor. It worked. PLEASE try pain mgmt & Dr. Nelson. Hope you have the same results! Good Luck!!!


Stephen K Young, MD

  Ms  by Pat on Apr 3rd, 2013

It is my understanding Dr Young has left Bluegrass Pain Mgmt. The last three times I've had epidural injections, a completely unknown physician has administered the procedure. And I get a bill from something called Mobile Anesthesia. I am changing doctors which is not difficult as I apparently changed and didn't know it. I am also reporting this to local physicians review boards here. I believe this practice should not be allowed.



Nov 15th, 2012

THIS DOCTOR HAS VERY POOR BED SIDE MANNER. SPENDS NO TIME WITH HIS PATIENTS. HE IS ONLY IN IT FOR THE MONEY. NO COMPASSION FOR HIS PATIENTS. DON'T EMPATHIZE WITH HIS PATIENTS. STAFF IS VERY UNPROFESSIONAL.HE CONTINUES TO HOLD MEDS, NOT REALIZING OR CARING OF THE WITHDRAWL OR HOW SERIOUS THEY CAN BE. I HONESTLY FEEL THAT SOMEONE NEEDS TO GO IN UNDER COVER TO VIEW JUST WHAT I HAVE EXPLAINED.


Oct 25th, 2012

Dr Stephen Young Has treated me for almost 2 years & I have never been treated so good by any doctor. To me there isn't a better doctor anywhere!

Oct 22nd, 2012

Office staff is the worst I have EVER had to deal with....
In need of good dr

Sep 26th, 2012

I haven't got to meet Dr.young and as far as getting an follow up appt.good luck with that you never get to talk to anyone in the office cause you have to talk to an answering service and they FAX your request and you never get a call bk. I wish their were real Dr.s out there to help people in real pain and quit treating everyone like druggies.

  
Relieved
Sep 11th, 2012

My Pain management Dr Karrel was excellent, but he closed his practice abruptly, leaving me in panic over not being able to keep my business going d/t pain. Went to see Dr Young,Lisa ( I believe) his NP, and ALL of the staff were VERY pleasant, did NOT treat me like I am a junkie, or second class citizen. VERY HAPPY ! I CAN still have my life and not enough thanks can be given by me !! Do NOT listen to the detractors. The wait was a little long, but WELL WORTH IT. I did not think I would be able to find a GOOD PM doctor and facility as good or caring as Dr Karrel..THANK GOD I was WRONG !! IF you have LEGITIMATE pain needs, they WILL take care of you in a kind and professional manner !! THANKS A MILLION !!! Will re rate after next visit, but do not expect things to go any different as they did today...I'M WORKING my business !!! ( fist pump)Terry from Shepherdsville
Thank You-It works if you work it

Aug 2nd, 2012

I got my life back thanks to pain management.I can do more,sleep better and work.Were as before i could do none of these things. All i did was cry in pain and wish to die so i didnt have to feel it anymore.But now with the proper treatment.Im doing the things i love again.Walking,swiming,playing with my kids, working at my job making money paying my bills and no more pain.Im so thankfull for man ans medication that they have discovered.I believe it is for us to use and to benifit from. Not to be afraid of using it. Its helped me so much.Im happier than i was before. Because pain no longer controls me im in control of it. Thank You!

Jul 10th, 2012

Amazingly difficult to get an appointment or follow-up after a procedure. Has zero sensitivity for the needs of patients!

Jun 1st, 2012

Went back for my injection. Although my wait was long, I was very impressed with the entire staff and felt well cared for while having the procedure. Every step was explained as they did it. I work in healthcare and I would recommend Blue Grass and Dr young.


Would think its best if

May 30th, 2012

Would think it would be cool if every six months we could re-new our contract and go over the rules.Sometimes it is easy to forget what the rules are.I do know you are not to get the same medication 2 times from 2 different doctors.But i dont get the rest of the rules.After going for many years it can be easyly to forget what you have singed years ago.You dont want to or mean to break the rules but, you cna be human and forget.I think a renewl and someone to go over it would be a good ideal.

May 24th, 2012

I went for my consult today. I did have a hard time getting an appointment but part of that was my insurance company problem. I thought the office staff was very nice. Saw Dr Young's PA first who was very nice. Dr Young was very pleasant and explained his treatment plan. I will be going back next week for an injection and will rate again after. Overall my experience today was excellent.

 May 10th, 2012

I have been going to bluegrass pain mangament for over a year and have seen dr young 1 time . I had to cancel a appointment and it has took 3 months get get someone to call me back to make another one .

 I would NOT reccommend this physician

Apr 5th, 2012

My son is a patient and I asked to speak with Dr Young before treatment and was told he did not speak with patient or family before procedures.I have placed 4 calls to office and never received a call back.I finally called 2 times that day and office called back about question I had called about a week before. We are not impressed with this office.Front office staff and operators are very very nice and kind,as for others no!One employee rolled her eyes while holding the door open for an elderly man who was not moving fast enough.I know the medical field can be hard to work in,but please Dr.Young,some of us are there for real pain and please treat us as individuals,we are not like everyone else.

Racist, egotisical quack

by Lynn G. on Feb 8th, 2013

Dr. Dunbar is the Almighty God of doctors, and he lets you know that first off. He thinks anyone who comes in to see him is just addicted to pain med. After all, "no one needs dosages this high" and that "a family doctor has no business giving pain meds, sleep meds, or depression meds"!!! That is slapping the face of my family doc, who is a wonderful person and doctor! Dr. Dunbar is racist. He is black, I am white. He let me know more than once by pointing his hand at himself when saying the word "black", and then pointing his hand at me when he said "white". He also put me on meds that made me suicidal. I called his office to tell them, they never called back. He told me that "NO ONE but ME tells you to stop taking a drug!!" He said that I never called the office and that he could prove it, because there was no mention of me calling in my chart. DUH! Didn't I just say that I called multipule times and no one called me back???? He even said that his staff could verify that I hadn't called. I say review the phone records and they will see that I called. Avoid this man at all costs! He has no bedside manner, no care as to what his patients think or feel, and if you want to commit suicide while on his medicine, he will prove that you never called him to leave a message, oh, and by the way, my staff can prove they never called!

   DO NOT GO TO THIS DOCTOR!!!  |

Aug 28th, 2012

First off, I am not a patient of Dr. Dunbar's. I am the daughter of one of his patients. My mother would write a review, but she is not of sound mind to write. My mother visited Dr. Dunbar almost two years ago and since then, my mother has quickly turned towards the worst. The doctor suggested that she get a pain pump to ease her arthritis and degenerative disc disease pain in her back. Well my mom, willing to do anything to ease her pain, followed whatever the doctor told her. Before she went to see the doctor, she was standing tall and walking still. She is now hunched over with a walker and barely walking. She has been in the hospital for renal failure because the doctor put a medicine in her pump that counter acted with her other medication. She is currently in the hospital because she developed horrible menegitis and a heart condition. Her symptoms are in black and white from the list of serious side effects from a drug that is in her pain pump that the doctor put in. But this doctor is so arrogant that, his drug and his machine is NOT the cause of her loss of mental psychosis. GET A SECOND OR THIRD OPINION!!! This doctor should be banned from practicing medicine.


 
Agree with other reviewers

Jun 17th, 2012

I have only been there for the inital visit. My PCP sent me to him because of the pinched nerve in my neck that has caused me pain for many, many years. He was cold, egotistical, and condesending. Horrible bed side manner! The gal who sets up appointments was just as bad. Furthermore, they can not (or will not)tell me what they charge for a epadural steriod injection in my neck. I refuse to let this person get anywhere near my neck with a needle!

 Worst Doctor Experience Ever!

Mar 20th, 2012

If you want to be treated like a hypocondriac or a drug attic then by all means go see Dr.Dunbar. If you try to ask a question he will look right at you and say "Are you hearing what I'm saying" like you are an idiot.How this man has a patient at all is beyond me...





Mar 14th, 2012

After numerous years of doctors visits. Dr. Dunbar came highly recommended to me. After several injections, and no pain relief-I asked for other options.I have never been so uncomfortable in my life with a doctor. He is rude, arrogant and not helpful. He does not care what you say and purposely trys to make you feel stupid. I left his office in tears and will never go back.


 
Really Good Experience

an 11th, 2012

Dr. Dunbar has been my dad's pain management doctor for about 3 years after Christopher Nelson left the practice (I actually think some of these reviewers have confused the 2). He is very patient in listening to my dad, and to me also. We usually talk a few minutes about what is going on each others lives each visit. The waiting times at his former location at the Springs Medical Center could be quite lengthy, but since moving to Baptist Eastpointe has gotten better. Also the staff is outstanding and very caring and friendly. As tired as my dad is of going to see doctors, going to see Dr. Dunbar is a good, positive experience.

WHY IS THIS MAN A DR???

Aug 31st, 2011

I have Rheumatoid Arthritis, Osteo Arthritis and a pinched nerve in my back. I tried one injection in my back and did not like the way my headched for days following and how it did NOTHING to ease my pain! I went in and Dr. Jack A$$ stated there was NO WAY my pain level could be a 7-8, I was appalled! he then told me my other dr KNEW NOTHING and made me so upset i cried which at that point he WALKED OUT ON ME! to say I would never recommend ANYONE to go to him! He lost my disc of my MRI and I think he believed I only wanted pain meds, which is completely false! I could have benefited greatly from massage, or aquatics therapies but BECAUSE HE WAS THE DOCTOR i was supposed to listen and shut up! I think Elmer Dunbar should retire SOON, that is the reason he is left without his other practice, he has zero bedside manner and is a big JERK! run the other way if needing help

Dec 21st, 2010

Complete dissatified with the wait in the office and his bed side manner. Dr. Dunbar was rude and would not allow me to elaborate on how my pain was. He would only allow a yes or no answer. I would not recommend him to anyone.


 
  Pain  

by Steven S. on Oct 15th, 2010

I hope Dunbar gets arthritis badly, so he can understand what it's like. He should get off his power trip and focus on helping, not lining his pockets. A college education doesn't mean you're intelligent, it means you're dedicated.


 
Dr Bunbar is a terrible doctor!!

Apr 20th, 2010

I felt like he didn't even listen to me. He has no bedside manor at all he does not even look at you when you are voicing your concerns,oh no you are not suppose to question him! I have study my illnesses and know what works and does not but no he had to do what puts the big bucks in his pocket. He has no compassion and make you feel stupid!!


 
Doesn't care  

by Steve on Jan 6th, 2010

He kept me there for hours and on other visits refused to try anything new when told the treatments weren't working. He only cares about his paycheck.


Dec 4th, 2009

Very cold and egotistical. Poor diagnostician. Refuses to answer any questions as he makes you feel that you should not question any of his decisions


 
by Connie ONeal on May 6th, 2009

Dr Dunbar is a terrible Dr. He will not answer you questions he gives you a pamplet and you better understand it, He will not answer any concerns you have he makes me feel like I am a stupid person!!

Ricky S Collis, MD


All about the money!!!!  


Aug 27th, 2012

I am a person who suffers from Cervical Dystonia which causes severe muscle spasms. Mine affects the right side of my neck. The spasms pulls my head down towards my shoulder. There is no cure! The only treatment for me are botox injections, injected directly into the affected muscle group. And meds. One of which is pain medicine; hydrocodone. I've seen this doctor 2 times. He never examined me, just stood across the room thumbing through my file. First visit he explains about a new legislative ruling just past stating that no more than 2 pills can be prescribed in a 24 hour period. I said okay. I'm fine with that. Today during my follow up he again quotes the ruling and states he will refill my pain medicine 1 more time then he can't help me anymore. He said I don't meet the criteria for dispensing long term pain medicine according to this ruling. I said "I have a rare neurological disorder which cause severe muscle spasms and I don't meet the criteria"? He simply shook his head. I just cried. He quickly said "I can refer you to a clinic in Indiana but that's about it. You're on botox injections, that should suffice." I said you know nothing of me or my disorder. You are ultimately sending me to the ER. He just ripped the referral page out of my file and handed it to me and walked out the door. When I gave the referral form to one of his "rude" office staff, she tells me she will contact the new clinic and see what they will do. Once I got home and the shock had worn off both me and my husband, I researched the legislative law he was quoting. He is correct about the 3 month dispense. What he didn't tell me was it is at the discretion of the physician. If pain medicine is warranted, then he can continue to prescribe. I am one of those people who has gotten involved with a Doctor who cares little for his patients. Is only interested in what service he can offer that cost the most money. He can't make much of a woman with a disorder that requires monitoring of her pain medicine. With this being said. I completely understand the need for control for doctors that dispense pain medicine like candy. Ironically, I am a parent of 2 grown children that have pill addiction problems. If I were an addict, I could go to a clinic and get methadone for $7 a dose. I'm not an addict. I am simply trying to get the proper care I need. Not be treated as though I was a junkie looking for a fix. Sadly, I don't take a pain pill unless I have too. I take them because I need to not because I want to. If Collis treated me this way, I wonder how he is treating other patients.


Great Bedside Manner

Aug 24th, 2011

I had Reflex Sympathetic Dystrophy which is a very painful condition. Dr Collis explained to me all about this condition and about the treatment for this. He is very pleasant to talk to. He changed my medication and performed a series of nerve blocks which cured me of my pain.



He did a great job with my pain


Jan 5th, 2011

I had a workers comp injury and continued to have back and leg pain despite time and rest and therapy. I was referred to Dr. Collis and he adjusted my medications and did two epidural blocks. The shots were very easy and really helped. I am back at work and off all medicines. I sent my dad to him to see if he could help with all his arthritis pain.
OFFICE STAFF
Nov 18th, 2010
The receptionist answering the phone was quite rude and impatient! You only get ONE CHANCE to make a first impression and that's even more important when you are the first person a patient/customer comes in contact with.
 Nov 17th, 2010
DR. Collis was referred to me by my primar care physician. He did no exam, asked very few questions and acted as if I were a bother to him after I told him that epidurals no longer work for my pain. (I have had several over the years and the last three trials did not work.) He informed me he only gives one type of pain medication even though that is not effective for my pain. He wrote the script and said he would see me in two months. I doubt that seriously. I am sure that he is good at giving epidurals as I have a friend who says he is good at this, but his bedside manner is lacking and his skills are poor.
Sep 22nd, 2010
Office staff very unprofessional
The Worst "doctor" ever seen
by Lucky to have gotten out alive.... on Feb 10th, 2010
First, he misread my chart and started preaching about medication. He then informed me (I am 62 yrs old - have diabetic neuropathy,3 back surgeries, hip replacment,19 broken bones from an almost fatal car accident) that he would not prescribe the pain med that helps me. He didn't ask for any records prior to the appt. instead he literally preached to me about needing to have them. (every other doc has always requested records prior to 1st appt.) Then he "informed me without stopping for breath that I needed to see other specialists for diabetes etc (duh). My wife tried to stop him to let him know we were aware of that and he was rude to her. When he misread the amount of my medication to be 270mg of methadone plus 30mg of valium a day we couldn't help ourselves. We started laughing. That amount of meds would kill anyone and is crazy. THAT he thought I was ingesting that daily and walking around is very scary. He apparently knows very little about medication and the very thing he is supposed to be a so-called expert with. Again, he was very rude whenever we tried to give information to him. A doctor that doesn't listen to their patients should not be praticing medicine. And "practice" is the appropiate word in his case. This is a mal-pratice case waiting to happen. Someone should stop this guy before he kills someone.
  Great with giving injections
Jan 27th, 2010
Dr. Collis does a great job with the Epidural blocks. His staff is great and they really put you at ease. The injections worked great and I am back to work and off all medicines.
 Jan 27th, 2010
Dr. Collis only wants to continue with one medication and no other. He wants to consistently "wean" medications when the patient's condition has not changed/improved. Some notes in my chart do not even pertain to me - they are another patient with oxygen and a cane which I have never used. This office is just "see as many as you can" without specific treatment for each patient

 



 

1 comment:

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